Welcome to the ENAIRE's Customer Portal, where you will find news, updates, a calendar of events, satisfaction surveys and downloads of useful documents, among others. Thanks to your participation, this space will be improved day by day in order to offer you a useful service. This portal is open to all the people who are part of the groups that receive ENAIRE's services, where each person will access the contents corresponding to their user type. To access this portal it is necessary to register as a user, filling in this registration form.
In order to provide information of interest to each user, the Customer Portal presents personalised content by customer type. Please select the adequate profile with which you wish to register:
AENA Airport Manager
Airports AENA.
Airlines and Associations
Commercial aviation companies.
Associations of commercial aviation companies.
Commercial Pilots
Commercial aviation pilots.
COPAC members.
Non-commercial Aviation
General and Sport Aviation Associations.
Dron
Professional and recreational profiles associated with drone activity.
Other stakeholders.
Data providers.
Public organizations (AESA, DGAC, etc.).
Other Airport Managers.
Other interested parties in user queries.
If you have any doubts, before registering, please write to us at clientes@enaire.es
INFORMATION ON DATA PROTECTION
In accordance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), you are hereby informed that the personal data provided through this form will be processed by ENAIRE, acting as the data controller, in order to process and manage the registration and deletion of users of the Customer Portal.
The legal basis of the processing is Article 6.1.e of the General Data Protection Regulation (GDPR), namely, the consent of the data subject. The data will be stored for as long as needed to comply with the purpose for which it was obtained, and to determine any potential liabilities that could result from said purpose and from the processing of the data. The contents of the archiving and documentation regulations applicable to ENAIRE shall apply. No transfer of data to third parties is planned, except when legally mandated, nor transfers abroad.
You can withdraw your consent at any time, which will not affect the legality of any processing done pursuant to your previous consent.
You may exercise your rights to access, rectify and delete data, as well as other rights specified in the applicable data protection laws, when applicable, by writing to Unidad Central de Protección de Datos de ENAIRE (UCPD), Avda. de Aragon 330 Edificio 2 - 28022 Madrid or via the ENAIRE website (enaire.sede.gob.es).
You can email the Data Protection Officer at: ucpd@enaire.es.
If your rights have not been duly observed, you may lodge a complaint with the Spanish Data Protection Agency - Address: C/Jorge Juan, 6 - 28001 MADRID (Madrid) – e-Office: sedeagpd.gob.es
CONDICIONES DE SEGURIDAD DE LA INFORMACIÓN
Conozco y acepto el compromiso de mantener y custodiar las credenciales de acceso de forma segura y diligente, protegiendo en todo momento su confidencialidad y notificando a ENAIRE de forma inmediata cualquier situación de pérdida o compromiso de estas a través de la vía de comunicación propia de la aplicación u otro mecanismo de contacto disponible.
